Frequently Asked Questions

Use the search bar on the homepage to search by keyword (e.g. photographer or mortgage broker), or browse by category. You can also filter by suburb or postcode to find services near you. No account needed to browse.

The ✅ Community Referred badge is awarded to businesses that have been personally recommended by a verified community member and reviewed by our team. It is our highest trust signal — someone in the community personally vouches for them.

Yes — use the suburb or postcode field on the homepage search. Results will show businesses located in that area, as well as businesses that service that area even if they are based elsewhere.

All listings go through an admin review before going live. Community Referred listings have an extra layer of trust — a real community member has personally recommended them. That said, we encourage you to do your own checks before engaging any business.

Click List Your Service in the navigation or on the homepage. Fill in your business details — name, category, contact info, suburb, and a description. Your listing will be reviewed by our team and go live within 24-48 hours. It is completely free.

Most listings are reviewed and approved within 24-48 hours of submission. You will receive an email confirmation once your listing is live.

Yes — sign in with Google and go to your Dashboard then My Listing. You can update your contact details, business hours, address, website, and description. Changes are reviewed before going live again.

Yes, completely free. Look4Me is a community-driven directory — listing your business costs nothing. We may introduce optional premium features in the future, but the core directory will always be free.

We have 29 categories including Food and Catering, Finance and Mortgage, Real Estate, Education and Tutoring, Health and Wellness, Events, Photography, Building and Interiors, and many more. If your business does not fit an existing category, select Other and describe your service.

It means recommending a business you have personally used and trust — even if they do not know about Look4Me yet. You fill in their details and write a short testimonial. We review it, notify the business, and give you credit as a community contributor.

Referrals help build a trusted community directory. Every business you refer earns you community badges and moves you up the leaderboard. Plus, the business gets a Community Referred badge — the highest trust signal on Look4Me.

Step 1: You submit the referral form. Step 2: You get a confirmation email. Step 3: Our team reviews the referral. Step 4: We notify the business and invite them to claim their listing. Step 5: Once verified, the listing goes live with your Community Referred badge. Step 6: You earn community badges and leaderboard points.

As many as you like! The more you refer, the more badges you earn: 🌟 Community Starter for your first referral, 🏅 Local Champion for 5 referrals, 🥇 Community Leader for 10, 💎 Look4Me Legend for 25, and 🦁 Community Ambassador for 50 referrals.

No — you can browse and search the directory without an account. You only need to sign in to refer a business, manage your listing, track your referrals, or earn badges.

Click Sign In and choose Continue with Google. We use Google Sign-In for a secure, password-free experience.

Your mobile number is optional and collected only for future communication purposes such as SMS notifications. It is never displayed publicly and never shared with third parties. You can skip this and add it later from your profile.

Yes — email support@look4me.com.au with your request. We will delete your account and associated data within 7 days in accordance with our Privacy Policy.

Depending on your preferences, you may receive referral submission confirmations, notifications when referred businesses go live, badge earned announcements, and listing approval or update requests. All emails can be managed from your Notification Preferences page.

Sign in then go to Dashboard then Notification Preferences. You can turn off all emails with the master toggle, or control individual email types separately.

Never. We only send emails related to your activity on Look4Me such as referrals, listings, and badges. We do not sell or share your email with third parties. Ever.

Not yet — Look4Me is currently a mobile-responsive web app which means it works great on any phone browser. A dedicated iOS and Android app is on our roadmap.

We currently focus on Australia, starting with Sydney and NSW. We are expanding to other cities and states — if you would like to see Look4Me in your area, start referring local businesses!

Email support@look4me.com.au with a description of the issue, your device and browser, and a screenshot if possible. We take technical issues seriously and aim to respond within 24 hours.

We would love to hear your ideas! Use the Contact Us page or email support@look4me.com.au with the subject Feature Suggestion. You can also vote for upcoming features on our Roadmap page. Community feedback directly shapes how Look4Me grows.